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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tiffany

October 23, 2025

5  out of  5
rating by Tiffany
"Anthony is very knowledgeable and great at what he does. No waiting around for days for a phone call back like with other companies, he addresses it immediately. I (very foolishly) temporarily went with a different company and Anthony kept in touch the whole time to see if he could get me to come back (which I did and I’m very happy). Not many companies care like that these days, but Anthony does. I will always recommend him!"
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Kristie Johnson

October 16, 2025

5  out of  5
rating by Kristie Johnson
"Adam Shea of Waverly was patient, kind and helpful while we navigated the process of changing insurance companies after being with our last company for over 25 years. He’s made himself available to us, responding within minutes with every question. ⭐️⭐️⭐️⭐️⭐️"
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Chad Sever

October 16, 2025

5  out of  5
rating by Chad Sever
"Adam Shea got my number from my online inquiry about car insurance, and I'm glad he did. He saved me money by getting me to switch my insurance company. He is very friendly and professional when discussing options for my needs dealing with my car insurance. After dealing with my other insurance, I'm so glad I switched and he helped me through everything. Thanks so much."
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Kathleen Martinez

October 16, 2025

5  out of  5
rating by Kathleen Martinez
"Thanks to Adam for taking the time to get the insurance I needed and for checking up to make sure I was doing.."
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Todd George

October 16, 2025

5  out of  5
rating by Todd George
"Thanks to Adam Shea with State Farm of Waverly, Oh on saving me money on my camper and truck insurance. A quick and easy switch. Thanks again"
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Aspen Lambert

October 14, 2025

5  out of  5
rating by Aspen Lambert
"Statefarm (Specifcally Anthony Austin I worked with) was one of the easiest experiences I have had in terms of setting up policies. I initially called to get a life insurance quote, and decided to look into moving my car and camper insurance over as well. Not only did they provide me with better deals than what I currently have, but they were also very easy to get ahold of, willing to example (and even dumb down) everything I needed in order to understand everything, on top of providing me printed documents for my to file away and go through myself when needed since I like things printed more than virtual. Everything was handled and moved over with so much ease that I’m literally TRYING to convince others to move to StateFarm if they don’t have it already. It took me 1 phone call to get ahold of them and get all the answers I needed, whereas 24 (not exaggerating) phone calls, a few texts and 1 email trying to get ahold of my 2 insurance companies I’m trying to cancel with. I dealt with tons of the automated robot answering machines (one even hung up on me) and spent hours over the phone without any results. Even after finally reaching 1 of the companies to cancel my policy, I never got the paperwork they said they were emailing to me to sign…so now I have to call both companies again tomorrow. Do yourself a favor, save your time, patience AND MONEY and just switch to StateFarm. I felt robbed by the other companies after seeing what StateFarm could offer in comparison."
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Wanda Lanzer

October 6, 2025

5  out of  5
rating by Wanda Lanzer
"Aarika Osborne saved me money and increased some of my coverages for property, rental Insurance and auto.. I am about to retire and hope she has Medicare Supplemental policies ready that I can take advantage of when I am ready."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Aarika provided you with excellent service at our Herbie Strange State Farm offices in Chillicothe and Waverly. We are the best State Farm Agency in Southern Ohio and are honored to serve the wonderful folks of Ohio. Your support means a lot to us, and we look forward to assisting you with all your insurance needs in the future! Warm regards, Herbie Strange"
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Kyle Osborne

October 6, 2025

5  out of  5
rating by Kyle Osborne
"Aarika Osborne has done an amazing job helping me with my insurance! Thank you"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Aarika provided you with excellent service at our Herbie Strange State Farm offices in Chillicothe and Waverly. We are the best State Farm Agency in Southern Ohio and are honored to serve the wonderful folks of Ohio. Your support means a lot to us, and we look forward to assisting you with all your insurance needs in the future! Warm regards, Herbie Strange"
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Lora Bruce

October 6, 2025

5  out of  5
rating by Lora Bruce
"Adam Shea (Waverly) was amazing, after years of being with a different insurance carrier I switched and I couldn’t be happier. He helped me save money, made the transition smooth, and answered all my questions. Would recommend Adam to everyone! He works in the Herbie Strange State Farm office in Waverly!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Adam provided you with excellent service at our Herbie Strange State Farm offices in Chillicothe and Waverly. We are the best State Farm Agency in Southern Ohio and are honored to serve the wonderful folks of Ohio. Your support means a lot to us, and we look forward to assisting you with all your insurance needs in the future! Warm regards, Herbie Strange"
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josh montgomery

October 3, 2025

5  out of  5
rating by josh montgomery
"Thanks to State Farm and Adam Shea for helping make the switch and saving me some money on my insurance"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Adam provided you with excellent service at our Herbie Strange State Farm offices in Chillicothe and Waverly. We are the best State Farm Agency in Southern Ohio and are honored to serve the wonderful folks of Ohio. Your support means a lot to us, and we look forward to assisting you with all your insurance needs in the future! Warm regards, Herbie Strange"
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April Cooper

September 23, 2025

5  out of  5
rating by April Cooper
"Adam Shea was extremely helpful in making my switch to State Farm as quick and easy as possible! Thanks Adam!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Adam provided you with excellent service at our Herbie Strange State Farm offices in Chillicothe and Waverly. We are the best State Farm Agency in Southern Ohio and are honored to serve the wonderful folks of Ohio. Your support means a lot to us, and we look forward to assisting you with all your insurance needs in the future! Warm regards, Herbie Strange"
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Myrena rodriguez

September 19, 2025

5  out of  5
rating by Myrena rodriguez
"Anthony is the agent that helped us he went over and beyond helping us understand all our saving we definitely appreciate all your help"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Anthony provided you with excellent service at our Herbie Strange State Farm offices in Chillicothe and Waverly. We are the best State Farm Agency in Southern Ohio and are honored to serve the wonderful folks of Ohio. Your support means a lot to us, and we look forward to assisting you with all your insurance needs in the future! Warm regards, Herbie Strange"
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Asialee Hannah

August 28, 2025

5  out of  5
rating by Asialee Hannah
"Brad helped me out with switching my insurance, wonderful service! Super friendly and funny and all around a wonderful experience!"
We responded:
"Thank you so much for your kind words and for recognizing Brad’s great work! At Herbie Strange State Farm, we’re proud to have the largest and best State Farm agency in Southern Ohio, leading the way in both insurance and financial services. Our team works hard every day to take care of our customers, and it’s always rewarding to hear that Brad made a difference for you. We appreciate your trust in us! "
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Fayetta Estep

August 25, 2025

5  out of  5
rating by Fayetta Estep
"No question is a stupid question with them. They're awesome they tried to do what they could help me"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Adam provided you with excellent service at our Herbie Strange State Farm offices in Chillicothe and Waverly. We are the best State Farm Agency in Southern Ohio and are honored to serve the wonderful folks of Ohio. Your support means a lot to us, and we look forward to assisting you with all your insurance needs in the future! Warm regards, Herbie Strange"
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John Berry

August 20, 2025

5  out of  5
rating by John Berry
"Switching to State Farm saved me over $3000 a year for hone and auto. Thanks to Anthony Austin for helping me get everything covered!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Anthony provided you with excellent service at our Herbie Strange State Farm offices in Chillicothe and Waverly. We are the best State Farm Agency in Southern Ohio and are honored to serve the wonderful folks of Ohio. Your support means a lot to us, and we look forward to assisting you with all your insurance needs in the future! Warm regards, Herbie Strange"
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Amy Smith

August 15, 2025

5  out of  5
rating by Amy Smith
"Adam Shea was wonderful to work with in finding great rates for our house and auto insurance. I highly recommend him."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Adam provided you with excellent service at our Herbie Strange State Farm offices in Chillicothe and Waverly. We are the best State Farm Agency in Southern Ohio and are honored to serve the wonderful folks of Ohio. Your support means a lot to us, and we look forward to assisting you with all your insurance needs in the future! Warm regards, Herbie Strange"
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Jodi Lamp

August 14, 2025

5  out of  5
rating by Jodi Lamp
"Adam Shea made changing our home and auto insurance to State Farm very easy. He also saved us lots of money. Thanks Adam"
We responded:
"Thank you so much for your kind words and for recognizing Adam’s great work! At Herbie Strange State Farm, we’re proud to have the largest and best State Farm agency in Southern Ohio, leading the way in both insurance and financial services. Our team works hard every day to take care of our customers, and it’s always rewarding to hear that Adam made a difference for you. We appreciate your trust in us!"
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Rachael Smith

August 7, 2025

5  out of  5
rating by Rachael Smith
"Brad Yerian helped me out so much! I highly recommend State Farm and ask for Brad Yerian he’s great!"
We responded:
"Thanks for the awesome 5-star review! We’re happy to hear Brad gave you great service. At Herbie Strange State Farm Insurance & Financial Services, our goal is simple — take care of people better than anyone else. That’s why we’re #1 in Southern Ohio and across Ohio for Home, Auto, and Life Insurance. We appreciate your trust in us!"
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Jesus salinas

August 6, 2025

5  out of  5
rating by Jesus salinas
"Brad was great, did an amazing job of breaking down my opinions and giving me piece of mind. 10/10 would recommend"
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear Brad was able to help you — He is a valuable part of our team. At Herbie Strange State Farm Insurance & Financial Services, we’re dedicated to leading Southern Ohio and the entire state of Ohio in taking care of our customers. We’re honored to be #1 in Home Insurance, Auto Insurance, and Life Insurance, and we’re grateful you’ve trusted us with your needs!"
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Autumn Nicolee Krafthefer

August 6, 2025

5  out of  5
rating by Autumn Nicolee Krafthefer
"Brad is amazing. He found me the best policy for the perfect price! Excellent costumer service!"
We responded:
"Thanks for the awesome 5-star review! We’re happy to hear Brad gave you great service. At Herbie Strange State Farm Insurance & Financial Services, our goal is simple — take care of people better than anyone else. That’s why we’re #1 in Southern Ohio and across Ohio for Home, Auto, and Life Insurance. We appreciate your trust in us!"
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Steve

July 30, 2025

5  out of  5
rating by Steve
"Brad is great, got me a quote for car insurance. Allstate sucks."
We responded:
"Thanks for the awesome 5-star review! We’re happy to hear Brad gave you great service. At Herbie Strange State Farm Insurance & Financial Services, our goal is simple — take care of people better than anyone else. That’s why we’re #1 in Southern Ohio and across Ohio for Home, Auto, and Life Insurance. We appreciate your trust in us!"
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Carrie Watkins

July 30, 2025

5  out of  5
rating by Carrie Watkins
"Brad Yerian is a great asset to your agency. He's a very professional young man who is committed to taking the best care of his clients."
We responded:
"Thanks for the awesome 5-star review! We’re happy to hear Brad gave you great service. At Herbie Strange State Farm Insurance & Financial Services, our goal is simple — take care of people better than anyone else. That’s why we’re #1 in Southern Ohio and across Ohio for Home, Auto, and Life Insurance. We appreciate your trust in us!"
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Keegan Zupan

July 26, 2025

5  out of  5
rating by Keegan Zupan
"Brad was open, honest, and helpful finding the right insurance plan to fit my needs"
We responded:
"Thanks for the awesome 5-star review! We’re happy to hear Brad gave you great service. At Herbie Strange State Farm Insurance & Financial Services, our goal is simple — take care of people better than anyone else. That’s why we’re #1 in Southern Ohio and across Ohio for Home, Auto, and Life Insurance. We appreciate your trust in us!"
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Cara Clark

July 25, 2025

5  out of  5
rating by Cara Clark
"Adam Shea was extremely helpful discussing options for our homeowner's and auto insurance. He ensured the whole process of switching to State Farm was seamless, and he saved us lots of money. Thanks, Adam!"
We responded:
"Thanks for the awesome 5-star review! We’re happy to hear Adam gave you great service. At Herbie Strange State Farm Insurance & Financial Services, our goal is simple — take care of people better than anyone else. That’s why we’re #1 in Southern Ohio and across Ohio for Home, Auto, and Life Insurance. We appreciate your trust in us!"
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Briana Olms

July 25, 2025

5  out of  5
rating by Briana Olms
"Brad Yerian was very helpful and patient answering all of my questions. Highly recommend."
We responded:
"Thanks for the awesome 5-star review! We’re happy to hear Brad gave you great service. At Herbie Strange State Farm Insurance & Financial Services, our goal is simple — take care of people better than anyone else. That’s why we’re #1 in Southern Ohio and across Ohio for Home, Auto, and Life Insurance. We appreciate your trust in us!"