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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Keegan Zupan

July 26, 2025

5  out of  5
rating by Keegan Zupan
"Brad was open, honest, and helpful finding the right insurance plan to fit my needs"
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Cara Clark

July 25, 2025

5  out of  5
rating by Cara Clark
"Adam Shea was extremely helpful discussing options for our homeowner's and auto insurance. He ensured the whole process of switching to State Farm was seamless, and he saved us lots of money. Thanks, Adam!"
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Briana Olms

July 25, 2025

5  out of  5
rating by Briana Olms
"Brad Yerian was very helpful and patient answering all of my questions. Highly recommend."
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Tom Hocker

July 24, 2025

5  out of  5
rating by Tom Hocker
"I talked with Anthony Austin today about auto insurance for two cars. His explanation was so good, I added our home. He understood my previous problems with another company and offered a brilliant solution. I plan on adding 4 more homes"
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Timothy Michael Hoffman

July 24, 2025

5  out of  5
rating by Timothy Michael Hoffman
"Anthony Austin is an amazing agent. He made the process stress free, and gave me the information I needed to make the decisions I needed in my insurance purchase. Wish I called sooner!"
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Tammy Dupler

July 24, 2025

5  out of  5
rating by Tammy Dupler
"Anthony saved me over 50 a month on my insurance! Great guy give him a call"
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Monica Barlow

July 23, 2025

5  out of  5
rating by Monica Barlow
"Calling about car or house insurance can be such a tedious thing. I've called several companies and spent hours on the phone. With State Farm I ended up talking to Adam from the Waverly office and he was a huge help! It was quick and fast getting quotes and making the transition to State Farm. Thanks Adam for all your help!"
We responded:
"Thank you so much for your thoughtful Google review! We’re thrilled to hear that Adam provided you with such excellent service. He’s a valued member of our team and always committed to helping our customers feel confident and well-covered. With offices in Chillicothe and Waverly, we’re proud to serve the entire state of Ohio — and it’s because of customers like you that we’re ranked #1 in auto, fire, and life insurance. Your support means everything to us. Thanks again for choosing us and for helping make us #1!"
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Le'-Trice “Tweety” Payne

July 15, 2025

5  out of  5
rating by Le'-Trice “Tweety” Payne
"Great people and business. Thanks to Adam for helping me plus checking in to make sure things are going well, really appreciate you!!!!"
We responded:
"Thank you so much for your thoughtful Google review! We’re thrilled to hear that Adam provided you with such excellent service. He’s a valued member of our team and always committed to helping our customers feel confident and well-covered. With offices in Chillicothe and Waverly, we’re proud to serve the entire state of Ohio — and it’s because of customers like you that we’re ranked #1 in auto, fire, and life insurance. Your support means everything to us. Thanks again for choosing us and for helping make us #1!"
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Derek Dyer

July 14, 2025

5  out of  5
rating by Derek Dyer
"Anthony austin hooked me up and saved me a ton, definitely a satisfied customer"
We responded:
"Thank you so much for your thoughtful Google review! We’re thrilled to hear that Anthony provided you with such excellent service. He’s a valued member of our team and always committed to helping our customers feel confident and well-covered. With offices in Chillicothe and Waverly, we’re proud to serve the entire state of Ohio — and it’s because of customers like you that we’re ranked #1 in auto, fire, and life insurance. Your support means everything to us. Thanks again for choosing us and for helping make us #1!"
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Roni Calder

July 11, 2025

5  out of  5
rating by Roni Calder
"Anthony say able to answer all my questions. Very polite and professional. Definatly recommend him."
We responded:
"Thank you so much for the kind words! Our entire team here at Herbie Strange State Farm—including Anthony—truly appreciates your support. We’re honored to serve our community by providing reliable home insurance, auto insurance, and life insurance. Because of customers like you, we’ve become the number one choice for insurance in Chillicothe, Waverly, and all of Southern Ohio. We’re always here when you need us and are grateful to be your trusted insurance team! —The Herbie Strange State Farm Team"
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Duane Atwood

July 9, 2025

5  out of  5
rating by Duane Atwood
"Can’t say enough about Adam shea took 5 minutes of my time for a quote and cut my car insurance in half thx again brother!!"
We responded:
"Thank you so much for your thoughtful Google review! We’re thrilled to hear that Adam provided you with such excellent service. He’s a valued member of our team and always committed to helping our customers feel confident and well-covered. With offices in Chillicothe and Waverly, we’re proud to serve the entire state of Ohio — and it’s because of customers like you that we’re ranked #1 in auto, fire, and life insurance. Your support means everything to us. Thanks again for choosing us and for helping make us #1!"
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redbeard_productions2020

July 9, 2025

5  out of  5
rating by redbeard_productions2020
"Adam Shea was excellent"
We responded:
"Thank you for taking a moment to leave us a Google review! We’re so glad to hear that Adam took great care of you — he’s a key part of our team and always focused on providing top-notch service. We’re proud to serve all of Ohio with offices in both Chillicothe and Waverly, and thanks to customers like you, we’ve earned the #1 spot in auto, fire, and life insurance. Your trust and support mean the world to us. Thanks again for your kind words and for helping make us #1!"
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Amanda Miller

July 8, 2025

5  out of  5
rating by Amanda Miller
"Anthony has been a huge help since we switch to State Farm over a year ago! Today, he helped us update our account to add and remove a vehicle with a few simple questions over the phone!"
We responded:
"Thank you so much for the kind words! Our entire team here at Herbie Strange State Farm—including Anthony—truly appreciates your support. We’re honored to serve our community by providing reliable home insurance, auto insurance, and life insurance. Because of customers like you, we’ve become the number one choice for insurance in Chillicothe, Waverly, and all of Southern Ohio. We’re always here when you need us and are grateful to be your trusted insurance team! —The Herbie Strange State Farm Team"
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Chris Wright

July 7, 2025

5  out of  5
rating by Chris Wright
"He helps me save a hundred dollars a month on my insurance"
We responded:
"Thank you so much for the kind words! Our entire team here at Herbie Strange State Farm—including Anthony—truly appreciates your support. We’re honored to serve our community by providing reliable home insurance, auto insurance, and life insurance. Because of customers like you, we’ve become the number one choice for insurance in Chillicothe, Waverly, and all of Southern Ohio. We’re always here when you need us and are grateful to be your trusted insurance team! —The Herbie Strange State Farm Team"
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shooknasty

July 7, 2025

5  out of  5
rating by shooknasty
"Anthony was great, happy to do business with him."
We responded:
"Thank you so much for the kind words! Our entire team here at Herbie Strange State Farm—including Anthony—truly appreciates your support. We’re honored to serve our community by providing reliable home insurance, auto insurance, and life insurance. Because of customers like you, we’ve become the number one choice for insurance in Chillicothe, Waverly, and all of Southern Ohio. We’re always here when you need us and are grateful to be your trusted insurance team! —The Herbie Strange State Farm Team"
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Teea Matthews

July 7, 2025

5  out of  5
rating by Teea Matthews
"Anthony Austin help me get the best insurance"
We responded:
"Thank you so much for the kind words! Our entire team here at Herbie Strange State Farm—including Anthony—truly appreciates your support. We’re honored to serve our community by providing reliable home insurance, auto insurance, and life insurance. Because of customers like you, we’ve become the number one choice for insurance in Chillicothe, Waverly, and all of Southern Ohio. We’re always here when you need us and are grateful to be your trusted insurance team! —The Herbie Strange State Farm Team"
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Tarra Gilliland

June 28, 2025

5  out of  5
rating by Tarra Gilliland
"I can’t say enough good things about my insurance agent, Anthony Austin. From start to finish, he was absolutely fantastic. Anthony is the kind of person who truly listens. He took the time to explain every detail of my policy, answer all my questions, and made sure I fully understood my options before making any decisions. What really impressed me was how patient, professional, and genuine he was throughout the entire process. He wasn’t just trying to sell me something — he was focused on making sure I had the right coverage for my needs, without any pressure or confusion. Anthony went above and beyond to make the process smooth and stress-free. It’s rare to find someone who combines professionalism with such a down-to-earth, caring approach. I highly recommend Anthony to anyone looking for an insurance agent who truly puts his clients first."
We responded:
"Thank you so much for the kind words! Our entire team here at Herbie Strange State Farm—including Anthony—truly appreciates your support. We’re honored to serve our community by providing reliable home insurance, auto insurance, and life insurance. Because of customers like you, we’ve become the number one choice for insurance in Chillicothe, Waverly, and all of Southern Ohio. We’re always here when you need us and are grateful to be your trusted insurance team! —The Herbie Strange State Farm Team"
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Bradley Yerian

June 27, 2025

5  out of  5
rating by Bradley Yerian
"Brad Yerian was great to deal with. He got me the best deal for the coverage I need and his customer service was exceptional. Thank you Brad"
We responded:
"We’re so glad to hear about your great experience—thank you for taking the time to share! Brad, along with the rest of our team here at Herbie Strange State Farm, truly appreciates your support. It’s our privilege to help protect what matters most through dependable home insurance, auto insurance, and life insurance. Thanks to customers like you, we’ve become the number one choice for insurance in Chillicothe, Waverly, and across Southern Ohio. We’re always here when you need us! —The Herbie Strange State Farm Team"
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Frank Waybright

June 27, 2025

5  out of  5
rating by Frank Waybright
"Brad has been so helpful. Makes me feel like I actually understand what’s going on!"
We responded:
"We’re so glad to hear about your great experience—thank you for taking the time to share! Brad, along with the rest of our team here at Herbie Strange State Farm, truly appreciates your support. It’s our privilege to help protect what matters most through dependable home insurance, auto insurance, and life insurance. Thanks to customers like you, we’ve become the number one choice for insurance in Chillicothe, Waverly, and across Southern Ohio. We’re always here when you need us! —The Herbie Strange State Farm Team"
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Martha Crawford

June 27, 2025

5  out of  5
rating by Martha Crawford
"Brad Yerian did a fantastic job working with us on getting the best quotes that would benefit us. Customer service skills are excellent, Thank you for all your help , glad we are with State Farm ."
We responded:
"Thank you for sharing such a thoughtful review! Brad and the rest of our team at Herbie Strange State Farm are truly grateful for your kind words. Helping our customers protect what matters most with quality home insurance, auto insurance, and life insurance is what we’re here for. Your continued trust has helped make us the top choice for insurance in Chillicothe, Waverly, and throughout Southern Ohio. We’re always just a call or visit away if you need anything! —The Herbie Strange State Farm Team"
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Randray Beverly

June 26, 2025

5  out of  5
rating by Randray Beverly
"Anthony Austin is top- notch and is always friendly and very professional and willing to help with customer concerns. He is a valuable asset to State Farm!"
We responded:
"We really appreciate you taking the time to leave such a great review! Anthony and the entire team here at Herbie Strange State Farm are thankful for amazing customers like you. Whether it’s home insurance, auto insurance, or life insurance, we’re committed to delivering coverage you can count on. Your support is a big reason why we’re proud to be the #1 choice for insurance in Chillicothe, Waverly, and all of Southern Ohio. We’re here whenever you need us! —The Herbie Strange State Farm Team"
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Alana Beverly

June 26, 2025

5  out of  5
rating by Alana Beverly
"Anthony Austin is someone who deeply cares about every single client he has. His heart shows through every interaction he has, and he truly wants the best for each person he works with. You’ll be in the best hands if you let him help you."
We responded:
"We really appreciate you taking the time to leave such a great review! Anthony and the entire team here at Herbie Strange State Farm are thankful for amazing customers like you. Whether it’s home insurance, auto insurance, or life insurance, we’re committed to delivering coverage you can count on. Your support is a big reason why we’re proud to be the #1 choice for insurance in Chillicothe, Waverly, and all of Southern Ohio. We’re here whenever you need us! —The Herbie Strange State Farm Team"
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Christina Bernard

June 25, 2025

5  out of  5
rating by Christina Bernard
"Brad was so helpful when giving me information about getting a new policy. Highly recommend!"
We responded:
"Thank you for the great review! Brad and the entire team at Herbie Strange State Farm truly appreciate your kind words and continued support. We’re here to help with all your home insurance, auto insurance, and life insurance needs—and it means a lot to know we’re making a difference. Thanks to customers like you, we’re proud to be the #1 choice for insurance in Chillicothe, Waverly, and across Southern Ohio. We’re always here when you need us! —The Herbie Strange State Farm Team"
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Tina Cooper

June 24, 2025

5  out of  5
rating by Tina Cooper
"Brad was very helpful through our whole claim process when my son had an accident. He was nice, sincere, and cared about the well being of those involved. Called and checked in at least once a week! Thank you Brad!! Highly recommend!!"
We responded:
"Thank you for the great review! Brad and the entire team at Herbie Strange State Farm truly appreciate your kind words and continued support. We’re here to help with all your home insurance, auto insurance, and life insurance needs—and it means a lot to know we’re making a difference. Thanks to customers like you, we’re proud to be the #1 choice for insurance in Chillicothe, Waverly, and across Southern Ohio. We’re always here when you need us! —The Herbie Strange State Farm Team"
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Holly May

June 23, 2025

5  out of  5
rating by Holly May
"Anthony Austin is always so responsive and knowledgeable. Wouldn’t go with anyone else!!! 😊"
We responded:
"We really appreciate you taking the time to leave such a great review! Anthony and the entire team here at Herbie Strange State Farm are thankful for amazing customers like you. Whether it’s home insurance, auto insurance, or life insurance, we’re committed to delivering coverage you can count on. Your support is a big reason why we’re proud to be the #1 choice for insurance in Chillicothe, Waverly, and all of Southern Ohio. We’re here whenever you need us! —The Herbie Strange State Farm Team"