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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Naomi Danyi

January 24, 2026

5  out of  5
rating by Naomi Danyi
"Anthony Austin, I wanna give a big thank you to Anthony for finding me insurance on my new SUV and also renters insurance that I could afford when everyone else I called wanted over $300 and $400 dollars. He did not keep calling and harassing me like some of these other insurance places do. When I was ready to make the switch I called him and he was there to help with no hesitation. He’s very polite and kind to deal with and answered every question I had for him. So if you need cheaper insurance Anthony Austin is definitely the guy to go to. Thank you again."
We responded:
"Naomi, I’m happy to hear Anthony took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Herbie"
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Dana Stamm

January 23, 2026

5  out of  5
rating by Dana Stamm
"Adam shea was so helpful and friendly and was able to save me almost 50 dollars on car insurance"
We responded:
"Dana, we appreciate your five-star feedback! - Herbie"
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Mirna Monroy-Cubie

January 21, 2026

5  out of  5
rating by Mirna Monroy-Cubie
"Very pleasant and informative, thank for your service"
We responded:
"Mirna, thank you so much for taking the time to leave us a five-star review! - Herbie"
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Rebecca Emerine

January 16, 2026

5  out of  5
rating by Rebecca Emerine
"Adam has been most helpful from the very beginning in switching insurance on our vehicles, cars, and other needs. He is ALWAYS available to answer questions, or give us direction on various issues. HIGHLY recommend Adam as an Agent, and State Farm for insurance."
We responded:
"Rebecca, your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! - Herbie "
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Micheal May

January 15, 2026

5  out of  5
rating by Micheal May
"So I needed a new insurance policy and I called numerous companies at least 12 trying to get a good quote and I talked to a very nice man named Anthony. He was polite, he answered all my questions and had so many patience’s with me and actually took his time to understand me. He found me the best policy that was way cheaper then what I was paying for and more affordable in my price range, and also helped me save a whole lot cutting my payments down 70$ plus a month. Thank you Anthony so much and the entire Herbie Strange State Farm company for helping me so much."
We responded:
"Micheal, thank you so much for your kind words about my team and I. We are honored to assist you with your insurance needs. - Herbie"
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Darrin Howard

January 13, 2026

5  out of  5
rating by Darrin Howard
"Go check out my buddy Adam Shea with Herbie Strange Insurance. He will treat you right."
We responded:
"Darrin, thanks a ton for the shout-out, I really appreciate it. Adam is a rockstar. It means a lot to see you spreading the word. We’re lucky to have customers like you. - Herbie "
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andrew jenkins

January 13, 2026

5  out of  5
rating by andrew jenkins
"Anthony was very helpful and was able to address all of my concerns. Thanks again."
We responded:
"Thank you for your kind words, Andrew! I’m so glad Anthony was able to help and address all of your concerns. I’ll be sure to pass along your appreciation. We truly value your support and look forward to helping you again in the future! - Herbie"
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Laura Doan

January 13, 2026

5  out of  5
rating by Laura Doan
"Adam Shea is a very respectful, helpful, down to earth and professional. He is good at his job!! He wasn't pushy and helped me find the insurance that was good for me."
We responded:
"Laura, thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - Herbie"
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Khristin Ritchey

December 31, 2025

5  out of  5
rating by Khristin Ritchey
"Started to talk to Brad about our home and auto policy’s and see where we can save money and he is amazing!! Thanks Brad!!!"
We responded:
"Khristin, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Herbie"
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Ralph Stiff

December 23, 2025

5  out of  5
rating by Ralph Stiff
"Jennifer and Anthony are very good people, they are awesome at what they do"
We responded:
"Ralph, thank you for the five-star review! We appreciate your support! - Herbie"
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Tara Walker

December 17, 2025

5  out of  5
rating by Tara Walker
"The TEAM @ State Farm ( Herbie Strange) ROCKS! From the staff answering the phones, to the claim center and Anthony Austin, I would not go anywhere else. They are constantly finding ways to help save money on insurance and go out of their way to send friendly payment reminders. Each and every TEAM member has patience, knowledge and always seems to find a way to make my life easier. Thank you to all @ Herbie Strange State Farm!"
We responded:
"Tara, It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Herbie"
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Jennifer Peters

December 11, 2025

5  out of  5
rating by Jennifer Peters
"Anthony amazed us with the saving he found for us. Absolutely loved switching to state farm."
We responded:
"Jennifer, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words! - Herbie"
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Stephanie

November 17, 2025

5  out of  5
rating by Stephanie
"i can’t say enough about aarika she went above and beyond to help me and get a lower rate! she answered all my questions and helped me in every way she possibly could. i had been shopping around for other insurance places but she got us all fixed up with such good coverage and an amazing deal! thank you again!!!"
We responded:
"Stephanie, my team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Herbie "
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Tiffany

October 23, 2025

5  out of  5
rating by Tiffany
"Anthony is very knowledgeable and great at what he does. No waiting around for days for a phone call back like with other companies, he addresses it immediately. I (very foolishly) temporarily went with a different company and Anthony kept in touch the whole time to see if he could get me to come back (which I did and I’m very happy). Not many companies care like that these days, but Anthony does. I will always recommend him!"
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Kristie Johnson

October 16, 2025

5  out of  5
rating by Kristie Johnson
"Adam Shea of Waverly was patient, kind and helpful while we navigated the process of changing insurance companies after being with our last company for over 25 years. He’s made himself available to us, responding within minutes with every question. ⭐️⭐️⭐️⭐️⭐️"
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Chad Sever

October 16, 2025

5  out of  5
rating by Chad Sever
"Adam Shea got my number from my online inquiry about car insurance, and I'm glad he did. He saved me money by getting me to switch my insurance company. He is very friendly and professional when discussing options for my needs dealing with my car insurance. After dealing with my other insurance, I'm so glad I switched and he helped me through everything. Thanks so much."
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Kathleen Martinez

October 16, 2025

5  out of  5
rating by Kathleen Martinez
"Thanks to Adam for taking the time to get the insurance I needed and for checking up to make sure I was doing.."
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Todd George

October 16, 2025

5  out of  5
rating by Todd George
"Thanks to Adam Shea with State Farm of Waverly, Oh on saving me money on my camper and truck insurance. A quick and easy switch. Thanks again"
Profile photo of Aspen Lambert

Aspen Lambert

October 14, 2025

5  out of  5
rating by Aspen Lambert
"Statefarm (Specifcally Anthony Austin I worked with) was one of the easiest experiences I have had in terms of setting up policies. I initially called to get a life insurance quote, and decided to look into moving my car and camper insurance over as well. Not only did they provide me with better deals than what I currently have, but they were also very easy to get ahold of, willing to example (and even dumb down) everything I needed in order to understand everything, on top of providing me printed documents for my to file away and go through myself when needed since I like things printed more than virtual. Everything was handled and moved over with so much ease that I’m literally TRYING to convince others to move to StateFarm if they don’t have it already. It took me 1 phone call to get ahold of them and get all the answers I needed, whereas 24 (not exaggerating) phone calls, a few texts and 1 email trying to get ahold of my 2 insurance companies I’m trying to cancel with. I dealt with tons of the automated robot answering machines (one even hung up on me) and spent hours over the phone without any results. Even after finally reaching 1 of the companies to cancel my policy, I never got the paperwork they said they were emailing to me to sign…so now I have to call both companies again tomorrow. Do yourself a favor, save your time, patience AND MONEY and just switch to StateFarm. I felt robbed by the other companies after seeing what StateFarm could offer in comparison."
Profile photo of Wanda Lanzer

Wanda Lanzer

October 6, 2025

5  out of  5
rating by Wanda Lanzer
"Aarika Osborne saved me money and increased some of my coverages for property, rental Insurance and auto.. I am about to retire and hope she has Medicare Supplemental policies ready that I can take advantage of when I am ready."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Aarika provided you with excellent service at our Herbie Strange State Farm offices in Chillicothe and Waverly. We are the best State Farm Agency in Southern Ohio and are honored to serve the wonderful folks of Ohio. Your support means a lot to us, and we look forward to assisting you with all your insurance needs in the future! Warm regards, Herbie Strange"
Profile photo of Kyle Osborne

Kyle Osborne

October 6, 2025

5  out of  5
rating by Kyle Osborne
"Aarika Osborne has done an amazing job helping me with my insurance! Thank you"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Aarika provided you with excellent service at our Herbie Strange State Farm offices in Chillicothe and Waverly. We are the best State Farm Agency in Southern Ohio and are honored to serve the wonderful folks of Ohio. Your support means a lot to us, and we look forward to assisting you with all your insurance needs in the future! Warm regards, Herbie Strange"
Profile photo of Lora Bruce

Lora Bruce

October 6, 2025

5  out of  5
rating by Lora Bruce
"Adam Shea (Waverly) was amazing, after years of being with a different insurance carrier I switched and I couldn’t be happier. He helped me save money, made the transition smooth, and answered all my questions. Would recommend Adam to everyone! He works in the Herbie Strange State Farm office in Waverly!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Adam provided you with excellent service at our Herbie Strange State Farm offices in Chillicothe and Waverly. We are the best State Farm Agency in Southern Ohio and are honored to serve the wonderful folks of Ohio. Your support means a lot to us, and we look forward to assisting you with all your insurance needs in the future! Warm regards, Herbie Strange"
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josh montgomery

October 3, 2025

5  out of  5
rating by josh montgomery
"Thanks to State Farm and Adam Shea for helping make the switch and saving me some money on my insurance"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Adam provided you with excellent service at our Herbie Strange State Farm offices in Chillicothe and Waverly. We are the best State Farm Agency in Southern Ohio and are honored to serve the wonderful folks of Ohio. Your support means a lot to us, and we look forward to assisting you with all your insurance needs in the future! Warm regards, Herbie Strange"
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April Cooper

September 23, 2025

5  out of  5
rating by April Cooper
"Adam Shea was extremely helpful in making my switch to State Farm as quick and easy as possible! Thanks Adam!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Adam provided you with excellent service at our Herbie Strange State Farm offices in Chillicothe and Waverly. We are the best State Farm Agency in Southern Ohio and are honored to serve the wonderful folks of Ohio. Your support means a lot to us, and we look forward to assisting you with all your insurance needs in the future! Warm regards, Herbie Strange"
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Myrena rodriguez

September 19, 2025

5  out of  5
rating by Myrena rodriguez
"Anthony is the agent that helped us he went over and beyond helping us understand all our saving we definitely appreciate all your help"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Anthony provided you with excellent service at our Herbie Strange State Farm offices in Chillicothe and Waverly. We are the best State Farm Agency in Southern Ohio and are honored to serve the wonderful folks of Ohio. Your support means a lot to us, and we look forward to assisting you with all your insurance needs in the future! Warm regards, Herbie Strange"